When: Tuesday 1 October - 11:00 - 12:00 AM CEST
What: Following the adoption by the CEN & CENELEC AGs in June of the three recommendations on feedback tools and processes available to the national committee members developed by the AHWG “Experts’ Feedback”, this webinar will explain the recommendations, by providing “first-hand” examples from feedback policies already in place. The speakers will also answer any questions during a Q&A session at the end of the webinar.
Who: NSB’s quality managers and/or customer relationship managers. With the goal to learn and adopt best practices.