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41 results found
Postal service standards improve service delivery in the Digital Single Market
Postal services are maybe the one type of service that comes to one's mind when thinking of service delivery.
e-Competence Framework: a European Standard for the Digital Economy
Being able to navigate the digital economy is fundamental for businesses to remain competitive. For this reason, the EU has set up on a quest to create a fully developed Digital Single Market and ensure European workforce is fit for the digital age.
EN 15140:2006 allows public transports operators to measure the quality of its service
The flow of daily life in many European big cities would not be possible without efficient public transports
European Standards ensure better security services
The security sector is characterised by a very close relationship between the security industry and the public sector: public authorities hire service providers through public bidding procedures.
“Standards are enablers of success”: CEN launches the campaign #Standards4Services
Today, services account for 70% of the EU’s GDP. The market share and the employment generated by services is expected to continue to increase,