The CEN-CENELEC Infodesk receives queries by phone and via the 'contact us form' and provides general information on CEN and CENELEC activities. The Infodesk gives direction and guidance on:

  • where to locate specific information on the CEN website;
  • the use of the CEN on-line catalogue of European Standards;
  • the status of CEN Standards;
  • the sales points of European Standards;
  • the bodies to contact for questions that fall outside the scope of CEN  (all these questions are also answered in the FAQs).

To contact the Infodesk, please fill in the form available via the "Contact Us" tab.