Our helpdesks Research Helpdesk Provides support/information on how standards can support R&D and innovation; why you should integrate standardization in your research (FP7) and innovation project; what services we offer. Environmental Helpdesk Provides information and support to CEN Technical Committees (TCs) and Working Groups when addressing environmental issues in European Standards. CEN IT HelpdesksProvides access rights to online databases, electronic platforms, etc...