'BOSS' is the unique source of reference for all CEN System operations. It gives essential information on the validated key processes and structures.
The BOSS is continually updated.
'Introduction' gives the scope and general information on the BOSS.
'Corporate' contains CEN’s mission, principles, business environment, membership.
'Organisation' deals with the CEN System, description of its bodies and constituents.
'Management Processes' handles the processes used by management committees to direct and control CEN.
'Production Processes' covers the standards making processes, generally known as 'the CEN core process', as well as other processes which, within the CEN System, lead to the provision of services to customers of the system.
'Support Processes' covers CEN-CENELEC Managment Centre services supporting the operations of the CEN System, its actors and customers.
'Supporting Material' contains reference documents such as the CEN Internal Regulations, guidance documents, forms and templates, useful hyperlinks and PowerPoint presentations.