Ensuring adequate accessibility provisions and overcoming accessibility barriers for persons with special needs such as people with disabilities and older people, are important obligations for providers of products and services across Europe.
European standardization is helping every person in society to have equal access to products and services.
The European Standardization Organisations (CEN, CENELEC and ETSI) are therefore integrating the principle of accessibility following 'Design for All' approach in their standardization process.
Standards can be powerful tools to integrate and strengthen accessibility in a wide range of aspects by putting in place frameworks and specifications for accessible products, devices, services, processes, technologies, environments, facilities and leisure.
To meet these challenges, CEN, CENELEC and ETSI have accepted three mandates from the European Commission and EFTA in the following field:
More information is given in each web page dedicated to the specific area.
Other sectoral mandates
M/483 - Mandate under Directive 2008/57/EC in the field of the Interoperability of the Rail System
A Technical Specification of Interoperability is maintained by the European Railway Agency and specifies the requirements to be met to address the needs of ‘Persons with Reduced Mobility’. This Technical Specification of Interoperability will be supported by standards (under development)