High quality in sterilisation - How a regional hospital raised drastically the quality level of the sterilisation of medical equipment due to the use of standards.
"Standards have become my hobby."
"Building an internationally renowned management structure for instrument cleaning, raising the quality of sterilisation and integrating tests into routine work within five years would have been impossible without standards."
Horst Taferner, Head of the Central Sterilisation Supply Department
of the Klagenfurt Regional Hospitall
The implementation of ISO 9000 has helped my business achieve the following benefits:
- all-round improvements to business
- increased customer satisfaction through monitoring of product quality
- implementation of a complaints management system
- continual assessment process leading to enhanced performance."
Simon Macaulay, Managing Director, Anglo Felt Industries
(Manufactures a range of products made from
recycled and waste fibres)
"Standards are the basis for product development. They provide the framework within which product development is carried out."
Kari Möykkymäki, Project Manager at Erikkilä Nostotekniikka Oy.
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